CDG and Paymentus are partnering together to support and process a wide variety of electronic payments for telecom service providers.
Paymentus is a provider of innovative, reliable, and secure electronic bill presentment and payment services for more than 1300 clients leading the utility, insurance, consumer finance, health and government industries. We thought integrating Paymentus into the CDG platform made perfect sense for our clients. End customers are looking for flexibility and options when it comes time to pay their bill. Providing those options is key to delivering the right customer experience.
CDG’s integration between its consumer and enterprise billing and management solution, MBS, and Paymentus will be offered as an add-on service for MBS clients, giving service providers the ability to support and process electronic payment forms beyond standard ACHs and credit cards, such as Venmo, Amazon Pay, PayPal, and Amazon Alexa voice-assistant transactions. “Service providers right now are looking for ways to give their subscribers the ability to pay their bills through their preferred payment channels. The world where everyone paid their bills with cash or a check is gone,” said Andrew Sabatuk, CDG vice president of sales, in a prepared statement. “Only supporting basic ACH and credit payments can cost you customers these days, because certain consumers, especially millennials, will align their purchasing decisions based on whether or not they can use their preferred payment method.”