Last year was busy for CDG. We completed 52 BSS/OSS implementations in 2019, or an average of one per week.

The implementations were for 16 different client companies. This consisted of jobs from 12 clients on-boarded during the year and the completion of implementations for four existing clients.

“We dealt with just about every kind of implementation last year,” says Vice President of Product Support Donna Anglin. “I think it speaks a lot to our experience and capabilities that we completed so many different types of implementations successfully, while also simultaneously adding significant enhancements to BSS/OSS solutions and providing our new and existing clients with the great support we are so well known for.”

The implementations were broad in nature. They included 19 BDS-I, 20 Mediation and 13 MBS product deployments and included complete MBS, Mediation and BDS-I installation for four new clients. CDG also completed new business market implementations for two current clients and platform conversions for two other clients.

“Our company needed a change in billing and CDG made that change very easy,” said Teresa Sadler of new CDG client Sand Creek Telephone Company. “One of the most important things to us was customer support, and there is always a dedicated CDG support person on the other end who can answer your questions in a timely manner. It means a lot to have support whenever you need it.”

These are great accomplishments, but they are only achieved through partnering with great companies like Sand Creek Telephone. Thanks to all of our clients for giving us the opportunity to partner with you and help you improve your business.

We’re off to a great start in 2020 as well. Among our current projects is a BDS-I implementation for one the nation’s largest cable operators that began last year.