Recognizing the growing number of Spanish speakers in the U.S., which now numbers 37 million and growing, CDG is pleased to bring a Spanish language format to our MBS platform. This new feature empowers CDG service provider clients to deliver a better customer experience to Spanish speaking customers and prospects. Continue reading
Tag Archives: MBS
CDG Unveils MBS 5.0, Enhances Industry Leading B/OSS Platform
We are pleased to announce MBS 5.0, our new enhanced platform featuring modular customer care, billing, trouble, plant, provisioning and task management system for telecommunication service providers. MBS 5.0 features several enhancements including mobile version functionality, calendaring capability, job communications and dispatch functionality as well as a client-defined customer search and menu options, along with new quick pay features. Continue reading
MBS Adds Full Accounting Suite Integration with Microsoft Dynamics 365 Business Central
As telecom service providers look for more integrated B/OSS and accounting platforms to simplify their operations and better manage scalability, CDG is pleased to offer integration of the Microsoft Dynamics 365 Business Central suite through a partnership with BKD Technologies. Continue reading
New Roadside Systems Integration with MBS Adds Service Vehicle GPS Tracking
CDG is pleased to announce the integration of Roadside Systems API GPS tracking and vehicle data into MBS. This integration will allow customers to see the location of service vehicles on dispatch maps accessible through MBS, in addition to other important features. Continue reading